common questions
Q1: How can I register and sign up for free?
• Click on the “Register” link after selecting the registration icon.
• A form will appear that you need to fill out, which includes login and personal information.
Make sure to enter a valid Saudi mobile number.
• An activation code will be sent to your mobile number to verify its validity and ownership.
• Another activation code will also be sent to your email address to enable access to services that require email verification.
Q2: How can I register as a company account?
• Follow the same steps mentioned in “How can I register and sign up for free.”
• Select “Company” as the registration type.
Q3: How can I register as a government account?
• Follow the same steps mentioned in “How can I register and sign up for free.”
• Select “Government” as the registration type.
Q4: How can I register as a charity organization account?
• Follow the same steps mentioned in “How can I register and sign up for free.”
• Select “Charity” as the registration type.
Q5: How can I log in to my account?
• Go to the login page.
• Enter your mobile number and password.
Q6: What services does Mora offer?
Through Mora SMS, we provide SMS sending services (sending messages from the internet to mobile phones) using world-class technology that guarantees high delivery quality — all at very affordable prices.
We also stand out by redefining traditional concepts, allowing customers to interact with their accounts directly from their mobile phones with no additional cost or complicated setup, using a dedicated service number for STC and Mobily customers.
Q7: I tried the service and liked it. How can I purchase more message credits?
• After trying the service with your free balance,
• Click on the “Recharge Balance” icon at the top right of the page.
• You’ll see a list of available payment methods.
• Choose the payment method that suits you, fill out the form according to the quantity you wish to purchase,
• Then click on “Purchase.”
Q8: How can I pay via Smart Cash (SADAD)?
• Click on the “Recharge Balance” icon.
• Select the “Smart Cash” option from the available payment methods.
• Choose the package that suits you and click “Purchase.”
• The system will automatically generate an invoice number for Smart Cash — copy it.
• Then log in to your bank account (all banks are supported), go to the SADAD / Bill Payment section, and select the account you wish to debit if you have multiple accounts.
Q9: How can I pay with a credit card?
• Click on the “Recharge Balance” icon.
• Select “Credit Card” as your payment method.
• Choose the desired package and click “Purchase.”
Q10: How can I recover my password if I forget it?
• Go to the website.
• Click on “Forgot Password.”
• Fill in the required information — enter the email address registered to your account.
• A link will be sent to your email, allowing you to create a new password.
Q11: How can I send a new message to a number or a group?
Mora stands out for its ease of use and multiple sending methods. You can send SMS messages through:
• The website.
• The mobile applications, available for iPhone and other devices.